Pharmacy Care Matters

Register with us

To register and use the pharmacy services provided by Pharmacy Care Matters is FREE! Simply click here to complete our convenient consultation form or contact us on 0800 848 8801 and speak to one our pharmacy staff.

Opening Times

Monday to Friday      09.00 to 18.00

Saturday & Sunday   10.00 to 14.00

When we are closed we have an out of hours emergency pharmacy service for our registered patients.

 

Clinical Governance

Clinical governance underpins the services that are provided by Pharmacy Care Matters. It ensures we deliver a high-quality pharmacy service.

Our Clinical Governance framework focuses on:

Activities that improve quality - a range of measures exist to monitor this, including standard operating procedures, patient surveys and audit.

The Pharmacy Care Matters the team - beyond human resource management, this includes appraisals, professional development planning, education and training.

Pharmacy Care Matters the organisation – the logistics involved in delivering a high standard of pharmacy service.  This incorporates our risk management functions.  We embrace I.T. to support all these activities.

Critical to successful clinical governance is a no-blame culture.  We actively seek patient and staff feedback.  We adopt a positive approach to concerns and criticisms.